Terms of service (TOS) for a website is an interesting legal document that few bother to read when registering for a website. It’s the overly long and complicated text that covers everything that could ever happen to the service, data, and usage, just to name a few.

It’s suppose to tell the user what is and is not appropriate for the service, such as harrassment and using the service in a method that could violate law. User conduct is important because the service itself could be compromised and be responsible for damage to other users.

One common item is the limitation of liability. Access to the service can be terminated at any time. There is no guarantee that you will be able to access the service. Data stored is not backed up. You’re responsible for your password and account. Basically, they are not responsible for anything. You are.  They want to avoid lawsuits that could put them out of business.

The TOS usually is pages long with 10 point font. There are very few who sit there reading every word and would agree to having their data be marketed or accessible with an unrevocable license to use without further compensation. Users don’t care, or at least not enough to disagree (also know as not accepting the terms) and be denied entry to the service.

When I see new websites that have simple TOS documents, as in less than a page, my first thought is that they are careful with the use of their service. But being so young, they haven’t experienced any legal issues with their users yet. Once that happens, they join the same boat and have bloated TOS themselves.

A website TOS online isn’t the only instance a long legal document. Cell phone contracts, cable services, car warrenties, and many others have legal documents waiving the right to claims against the makers. Doesn’t anyone care about the quality of the products they provide enough to take some responsibilities themselves?